Manage Declined Renewals

How Do I Update My Credit Card?
Sign in to the Customer Portal and click on  'Payment Methods'.  To Update an Existing Card: Find the card you would like to update Click t...
Fri, Oct 28, 2022 at 3:10 PM
I got an email my credit card declined, how can I reactivate my listing?
If you received a notice that the card you have on file is declining, here is how you can get your listing back up and running! 1 - Log into your Stat...
Fri, Oct 28, 2022 at 3:18 PM
Where can I find my disabled listings?
In order to keep your account loading faster, we hide the listings that have been disabled due to a billing issue or if your website is down. They are...
Fri, Oct 28, 2022 at 3:21 PM
I added my new card, now what?
Once you update your credit card, we will attempt to bill your card in the next three days. Your listing will be reactivated and we will send you an invoi...
Fri, Oct 28, 2022 at 3:25 PM
When will my listing be reactivated after adding a new card?
After your new card is added and set as your default card, we will attempt to charge the card within three days. Call us at 516-605-1880 or Contact Us...
Fri, Oct 28, 2022 at 3:25 PM